style, seating, speed, service, saying hello and goodbye, selection
style – a pret has to have a lively and welcoming atmosphere. therefore each pret employee needs to look spotlessly clean and also keeping the shop neaty and tidy at all times is a must. music and temperature should be at the right levels. check walls, floors and equipment to make sure the cleaning rotas are followed properly
a clean Pret is a stylish Pret.
selection – beautiful, handmade food needs to be displayed with love and attention on clean shelves.
our customers value all of those.
keep your counters well stocked at all times
pret customers wont come back if you keep them waiting
he will come to check up on all those things
always make your customers welcome with a warm hello and a smile.
always make eye contact
open more tills when needed
chairs once vacated should be pushed into the tables.
floors continually swept